Meet your AI Assistant

Every resident gets a knowledgeable assistant that has actually read the governing documents. In the portal, open AI Assistant in the top navigation.

What it's for

Ask questions about your community in plain English, any time of day:

• "Can I paint my front door navy blue?"
• "When is the pool open?"
• "What's the guest parking rule?"
• "How do I submit an architectural request?"

The assistant answers from your community's actual documents — the declaration, bylaws, policies, FAQs the board has written — plus the Georgia statutes that apply to associations. Answers cite their sources, so you can open the exact section yourself instead of trusting a summary.

How to get good answers

Talk to it like a well-informed neighbor, not a search engine. Full questions beat keywords ("Am I allowed to keep a kayak on the side of my house?" beats "kayak rules"). If the answer isn't specific enough, ask a follow-up — it remembers the conversation you're in, and your past conversations are saved so you can pick one back up.

What it deliberately won't do

Three honest limits:

• It informs; it doesn't decide. It can tell you what the covenants say about fences; it cannot approve your fence. Decisions belong to the board and its committees.
• It's not a lawyer. Its answers are general information, and it will say so. This is general information, not legal advice — consult an attorney for your specific situation.
• It can only cite what exists. If your board hasn't uploaded a document, the assistant doesn't know it. When it says it doesn't have something, that's honesty, not laziness — and worth mentioning to your board.

Is it private? Is it disclosed?

Your conversations aren't visible to your neighbors. Communities configure how AI involvement is disclosed (you may see an "AI-assisted" note in the chat) — that's a transparency setting your board controls in its community settings.

If something looks wrong

If the assistant gives an answer that contradicts what you know, check the citation first — the documents win, always. Then use the feedback bubble in the corner to tell us; real examples are how the assistant gets better.