Understanding assessments and dues records

Assessments are the amounts residents owe the association — regular dues, special levies, reserve contributions, and one-off charges. In AI HOA, boards manage these under Financials → Assessments in the dashboard sidebar.

What works today

The Assessments page is your community's book of record. You can record:

• Regular assessments — your monthly, quarterly, or annual dues.
• Special assessments — one-time levies for a project or repair.
• Reserve contributions, initiation fees, and specific charges — anything else owners owe.

Each record captures the amount, the schedule, and who it applies to. Having these records right matters even before payments launch: the Aging report, late-fee policies, and the Treasurer's Assistant all read from them.

What is honest to say about payments

Creating an assessment here does not generate invoices or charge anyone. Automated invoicing and online payments are arriving with the payments launch — when that ships, billing will run from the records you are keeping now, so nothing you enter today is wasted work.

The same applies on the resident side: the portal's My Account and Pay dues pages are placeholders today and fill in with the payments launch. Until then, residents pay the association exactly the way your community has always collected — check, bank transfer, or whatever your treasurer has set up — and the board keeps the ledger here.

For residents

If you are a resident wondering what you owe, the portal's My Account page will show your balance and history once payments launch. In the meantime, your board or treasurer remains the source of truth for balances, and the AI Assistant in the portal can answer general questions about how your community's dues are structured, based on your governing documents.

A note on records and disputes

Good assessment records are the foundation for everything else in the financial workflow — aging, late fees, and eventually collections. If an owner disputes a balance, the record trail here (plus the audit log every change writes) is what the board leans on. Enter changes deliberately, and use the notes fields to explain anything unusual.