Managing violations as a board

Consistent, documented enforcement protects both the community's standards and the board itself. The dashboard's Violations section is built around that idea.

The lifecycle at a glance

Open Violations in the sidebar for the overview: open violations, average days to resolution, and repeat properties. Open and History views filter the same list; every violation moves through a simple lifecycle — reported, notice sent, cure period, then resolved, escalated, or dismissed.

From report to notice

Open a violation to see its full record: the report, photos, the property's history, and actions. When a notice is warranted, the platform drafts one for you — the draft pulls the covenant language, the specifics of the report, and a remediation request into a letter. Drafted notices are never sent automatically. They land in your Supervision Inbox (or directly on the violation, depending on your supervision settings), where a board member reviews, edits if needed, and approves. Approval — not drafting — is what sends.

Notice types escalate deliberately: a courtesy notice first, then formal violation notices, then a final notice. Each step is recorded with its date and content.

Cure deadlines

Most notices give the owner a cure deadline — a date by which to fix the issue. The platform tracks these: when a deadline passes without resolution, the violation is flagged for follow-up, and reminder handling is automatic. Reasonable cure periods and an escalation ladder are what make enforcement look fair — because it is.

Resolving, escalating, dismissing

When the issue is fixed, mark the violation resolved — resolution dates feed the overview stats. If an owner is unresponsive, escalate: that's the board's cue to consider next steps under your documents (fines, attorney involvement). If a report turns out not to violate anything, dismiss it with a note; dismissals are part of the record too, and they matter if the same issue is reported again.

The record is the point

Every action — notice approved, deadline set, resolution, dismissal — writes to the audit log. If enforcement is ever challenged, the board's answer is the file, not anyone's memory. Enforcement authority and required procedures come from your declaration and Georgia law; when in doubt about a step, ask your association's attorney. This is general information, not legal advice — consult an attorney for your specific situation.